(Product Head Innovations)
Qualifications : Master of Commerce from Mumbai University
Air India Basic & Advanced Certified Training for Fares and Ticketing
Professional Experience: Jyoti comes with over 18 years of rich experience in the travel industry, with exposure to accounts, operations and technical (product) fields.
Her past stints includes working with the travel arm (RTT) of Reliance Anil Dhirubhai Ambani Group (R-ADAG) for 11 years, providing premium services for Corporate Travel. With her strong analytical skills of identifying and managing risks, she also played a key role in planning and development of the organisation when RTT moved under the umbrella of R-ADAG in 2005.
During her 6 years of tenure in Fly Hi, Jyoti has offered her motivational & upholding quality service to the travel sector. Thriving in dynamic environments, focusing on growth and achievements are her key strengths.
She is also currently working in close association with Directors since 2014, towards shaping up a technologically innovative product, wherein she plays an analytical role in researching and defining the feasibility of industrial applicability of this Revolutionary product.
Jyoti is dedicatedly working towards development of this E-Commerce Product and simultaneously planning for its upgradation and future strategy.
Duties & responsibilities: Jyoti is working towards improving organizational effectiveness and productivity through creative problem solving skills and attention to detail, and is currently working on the development and upgradation of the to be launched E-Commerce Product. She also supervises the overall IT and office infrastructure set up while liaising with agencies & consultants and consciously monitors cost saving in all possible ways.
Jyoti also guides the team in IATA related matters, while personally taking care of VIP, CIP and management travel, and maintains a very strong rapport with key officials in airlines and IATA offices.